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Cisive formerly known as CARCO

November Holidays
  • Tuesday, November 2nd: Election Day
  • Thursday, November 11th: Veterans Day Federal Holiday
  • Thursday, November 25th: Thanksgiving Day
  • Friday, November 26th: Day after Thanksgiving most courts closed
  • Monday, November 1st: Christians throughout the world will observe All Saints Day
  • Tuesday, November 2nd: Christians throughout the world will observe All Souls Day
  • Wednesday, November 3rd: Independence Day / Kosrae Self Government Day (Micronesia); Independence Day (Panama)
  • Thursday, November 4th: Hindus, Jains, Sikhs will observe Diwali, Citizenship Day (Northern Mariana Islands); National Symbols Day (Panama)
  • Friday, November 5th: Govardhan Puja (India); Birthday of the Sultan of Perak (Malaysia); Colon Day (Panama)
  • Monday, November 8th: Pohnpei Constitution Day (Micronesia)
  • Tuesday, November 9th: Chhat Puja (Pratihar Sashthi/Surya Sashthi) (India); Shout in the Villa de los Santos (Panama)
  • Thursday, November 11th: Remembrance Day (Canada); Birthday of the Sultan of Kelantan (Malaysia); Veterans of Foreign Wars Day (Micronesia); Veteran’s Day (Northern Mariana Islands)
  • Friday, November 12th: Birthday of the Sultan of Kelantan, Day 2 (Malaysia); Canterbury Anniversary Day (New Zealand)
  • Wednesday, November 17th: Full Moon Day of Tazaugmone Holiday (Myanmar)
  • Thursday, November 18th: Water Festival Ceremony, Day 1 (Cambodia); Full Moon Day of Tazaungmone (Myanmar)
  • Friday, November 19th: Water Festival Ceremony, Day 2 (Cambodia); Guru Nanak Jayanti (India)
  • Tuesday, November 23rd: Presidents Day (Micronesia)
  • Wednesday, November 24th: Thanksgiving Day (Australia); Guru Tegh Bahadur’s Martyrdom Day (India)
  • Thursday, November 25th: Thanksgiving Day (Micronesia, Northern Mariana Islands)
  • Monday, November 29th: First Day of Hanukkah (Australia, Canada, United Kingdom); National Day (Myanmar); Chatham Islands Anniversary Day (New Zealand), Westland Anniversary Day (New Zealand); Independence from Spain (Panama)

In observance of the holidays, Cisive will be closed on Friday, December 24th and Friday, December 31st.

Delays and Closures
Closures and Delays:
  • Maryland will be down from December 3rd at 6am ET until December 5th at 6pm ET to update their systems.

In Summary:
Our vendors continues to monitor laboratory delays and communicate any progress or remaining challenges. Please see the updated summary below for each of our main lab partners

  • Quest
    Quest has made major updates to improve specimen turnaround times. With a new screening instrument in their Lenexa, KS facility, Quest is reporting a 16% increase in testing throughput. A new shift has been added to help instruments run for longer periods of time. This new shift is accessioning specimens the same day they are received, yielding a 10% increase in specimens processed. Quest expects this to increase in the coming days. The screening department in Lenexa has added new employees to support the second shift and the increased instrument capacity. Quest has also added personnel to their certification team in Lenexa and are currently reporting initial testing specimens within a day and a half of receipt to the laboratory. Statistically, this improvement represents over a 21% increase in number of results reported in just the first week of their addition to the team.
  • LabCorp
    LabCorp's main lab in North Carolina continues to report delays of up to 7 business days for non-negative samples. This timetable restarts each time the sample is re-queued for testing. To combat this, LabCorp is still sending specimens to other LabCorp facilities for testing and continues mandatory overtime for employees.

Additional collection site issues:
Additionally, we have been informed that due to the current climate around global shortage of raw materials, staffing, logistical constraints, and bottlenecks in international shipping, operations and fulfillment of supply orders are being negatively affected. This is not unique to any one laboratory or to drug testing supplies specifically. Parent laboratories are continually assessing stock and are hard at work to ensure Patient Service Centers have the necessary supplies to perform services.

Collection sites may be subject to closure or decreased availability daily. Please call the collection site to verify the operating hours and availability of testing shown is still current before the donor goes there for testing.

We appreciate your patience during this time. We will continue to provide updates as changes occur.



The Department of Homeland Security (DHS) has recently extended its flexibility regarding the requirement for employers to physically inspect documents presented for Section 2 of the Form I-9; due to COVID-19 precautions, DHS' policy is extended through December 31, 2021.

Originally announced on March 19, 2020, and extended several times since then, this policy allows employers that are operating 100% remotely due to COVID-19 to defer the physical presence requirements associated with Section 2 of the Form I-9. If employees are physically present at the workplace, however, in-person document inspection is required.

Once normal operations resume or DHS’s extension of flexibilities is terminated on December 31, 2021, whichever is earlier, employees who were on-boarded during this time must report to their employer within three business days for in-person verification of the document(s) presented for Section 2 of the Form I-9.

For additional information, please click the link here to ICE’s website. Read more